Section 1 — About Willis Nissan

Where is Willis Nissan located?

Willis Nissan is located at 4770 Merle Hay Road in the Urbandale–Des Moines border area, just off I-35/80 and within easy reach of Waukee, Clive, Johnston, Ankeny, and West Des Moines. The dealership shares its location with the broader Willis Automotive campus. The sales line is (866) 807-7802 and the service department can be reached at (515) 253-0719.

Is Willis Nissan a certified Nissan dealer?

Yes. Willis Nissan is a factory-authorized Nissan dealership, fully credentialed by Nissan North America to sell new and certified pre-owned Nissan vehicles and to perform warranty service. Every sales advisor and service technician is trained on current Nissan product, technology, and procedure standards.

Who owns Willis Nissan?

Willis Nissan is part of Willis Automotive, a family-owned dealership group serving central Iowa for more than 75 years. The Willis Automotive family also includes Willis Lexus, Willis Cadillac, Willis INFINITI, MINI of Des Moines, Willis Volvo Cars, Land Rover and Jaguar of Des Moines, Willis Chevrolet of Granger, and the Willis Collision Center. The group operates under a shared commitment to honesty, integrity, and long-term customer relationships.

What are Willis Nissan's hours?

Willis Nissan is open Monday through Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. The dealership is closed on Sundays. Service department hours and parts department hours may vary; current details are available at willisnissan.com or by calling the dealership.


Section 2 — Buying a Nissan

What Nissan models does Willis Nissan sell?

Willis Nissan carries the full current Nissan lineup, including the Altima, Sentra, and Versa sedans; the Kicks, Rogue, Murano, and Pathfinder SUVs; the Frontier and Titan trucks; and the Nissan Z sports car. New-vehicle inventory updates daily and is searchable at willisnissan.com.

Does Willis Nissan sell certified pre-owned Nissans?

Yes. Willis Nissan stocks Nissan Certified Pre-Owned vehicles in addition to standard used inventory. Nissan Certified Pre-Owned vehicles undergo a comprehensive multi-point inspection, come with an extended limited warranty backed by Nissan, and include benefits like roadside assistance. Specific certification terms and warranty coverage details are available from the sales team.

Can I value my trade-in online before visiting the dealership?

Yes. Willis Nissan offers an online trade-in valuation tool at willisnissan.com that provides an initial estimate based on your vehicle's year, make, model, mileage, and condition. The final trade-in offer is confirmed after an in-person inspection at the dealership.


Section 3 — Service & Ownership

How do I schedule service at Willis Nissan?

Service appointments can be scheduled online at willisnissan.com or by calling the service department directly at (515) 253-0719. Online scheduling allows customers to select their preferred date and time, describe the service needed, and confirm the appointment without a phone call.

Can I get a rental vehicle while my Nissan is in for service?

Willis Nissan offers rental vehicles for customers whose vehicles require extended service work. Availability and rates depend on the type of repair and rental terms; the service department confirms options when the appointment is booked. Insurance-covered claim repairs may qualify for rental coverage through the customer's insurance carrier.